Monday, October 30, 2006

customer service

Here in Aberdeen my nephew at Uni does casual work at a large UK wide discount sporting clothes chain. All staff were paid to go to a meeting the other night. The subject was the new manager and some new rules.

One rule was not putting your own favourite music on the store system. A rule enthusiastically supported by my nephew as “we were getting crap from Radiohead, through to Metallica and Artic Monkeys”

My favourite new rule was: “No Swearing at Customers”

A hard rule for Scotland but hey it’s an EU country now.

Uncle FX’s advice: “Fuck that for a joke”